1. Our Role as an Independent Referral Partner
Home Plan Choice connects customers with participating Internet, TV, home phone, and mobile providers through authorized master-dealer partners. We focus on helping you understand which participating providers and plans may be available at your address so that you can decide who to start service with.
- We are not the Internet, TV, home phone, or mobile service provider.
- We do not install service, issue bills, manage customer accounts, or provide technical support.
- All services are provided directly by the provider you choose, subject to that provider’s terms and policies.
2. How We May Be Compensated
If you activate service with a participating provider through us, the provider or an authorized master-dealer partner may compensate Home Plan Choice. This compensation is typically in the form of a referral fee, commission, or similar arrangement.
Important: This compensation does not increase the price you pay to the provider. You pay the provider directly according to their published or quoted rates, plus any applicable taxes, fees, equipment charges, or other costs that the provider sets.
- Our compensation is paid by the provider or a master-dealer partner, not directly by you.
- We do not charge you an additional fee for using Home Plan Choice.
- Provider rates and promotions are determined solely by each provider and may change without notice.
3. How We Present Providers & Offers
When you contact us, we may provide information about multiple participating providers and offers, based on what appears in providers’ systems for your address and our relationships with those providers and master-dealer partners.
We aim to present offers in a clear and straightforward way, but:
- We do not guarantee that we will show every possible provider or offer available at your address.
- We do not guarantee that the information we receive from providers is accurate, complete, or up to date.
- Eligibility for any particular offer is determined solely by the provider.
You are always free to contact providers directly, compare their offers independently, or choose not to activate service through Home Plan Choice.
4. No Provider Endorsement or Sponsorship
Any provider names, trademarks, or logos that may appear on our site or in our materials are used for identification purposes only. They are the property of their respective owners.
- Use of provider names or logos does not mean that we are endorsed, sponsored, or formally affiliated with that provider beyond any permitted referral or dealer relationships.
- We do not speak on behalf of any provider, and we do not control their decisions, terms, or policies.
- All questions about billing, technical support, network performance, contract terms, or account changes must be directed to your provider.
5. Customer Responsibilities & Due Diligence
Before you start service with any provider, you should carefully review that provider’s:
- Service terms and conditions
- Pricing details, taxes, fees, and surcharges
- Contract length and any early termination fees
- Equipment costs and return policies
- Acceptable use policies and data usage rules
We encourage you to ask the provider questions and confirm any information that is important to you, including installation details, speed availability, and promotional terms.
6. Advertising, Promotions & Comparison Language
Any promotional language, plan examples, or comparison statements on our site are provided for informational and marketing purposes and may not reflect current offers for your specific address.
- “From” pricing and plan examples are illustrative only and may not be available in all areas.
- Promotions may be time-limited and subject to provider qualification requirements.
- Comparisons (such as “bundle and save”) are generalized and depend on the exact combination of services and provider terms.
Actual availability, speeds, pricing, and promotions are determined solely by each provider at the time you place an order.
7. Relationship With Authorized Master-Dealer Partners
Home Plan Choice may work with authorized master-dealer partners that are themselves approved by various providers to market and facilitate orders. These partners may:
- Provide access to provider ordering systems and availability tools.
- Handle certain aspects of order processing and confirmation.
- Compensate us when customers activate service through leads we refer.
These relationships help us present options to you in a single call, while keeping responsibilities clear: you are always the provider’s customer, not ours, for the services you activate.
8. Changes to This Referral Partner Disclosure
We may update this Referral Partner Disclosure from time to time to reflect changes in our business practices or in applicable law. When we make changes, we will revise the “Last updated” date at the top of this page.
We encourage you to review this page periodically so you understand how we operate as an independent referral partner and how we may be compensated when you activate service through us.
9. How to Contact Us
If you have questions about this Referral Partner Disclosure or how Home Plan Choice is compensated, you can contact us at:
HOME PLAN CHOICE LLC
254 CHAPMAN RD STE 208 #24928
Newark, DE 19702, United States
Phone: (888) 208-0907
Email: hello@homeplanchoice.com
Please do not include sensitive information such as full payment card numbers or passwords in your messages to us.